2010-2011 Annual Report

Paving the Access Ramp to Transparency

Contents

• Message from the Information Commissioner
• Who we are and what we do
• Complaints and investigations
• Highlights
• I. Improving service delivery
  • 1. Achieving efficiencies for faster and greater disclosure
  • 2. Noteworthy investigations
  • 3. Maximizing compliance
  • 4. Working towards clear jurisprudence in favour of disclosure
• II. Catalyzing synergies for a leading access regime
• III. Exercising responsible and effective governance
• IV. Looking ahead
• Appendix 1. Ongoing court cases
• Appendix 2. Amendments and proposed amendments to the Access to Information Act
• Appendix 3. Parliamentary activities of interest