Information Commissioner’s guidance
Helpful information on how we approach investigations and interpret the Access to Information Act.
Process
- Investigations of complaints involving the exemption for third-party information
- Process: Investigating complaints involving the exemption for third-party information (Complaints received by the OIC before June 21, 2019 - subjected to recommendations only)
- Process: Investigating complaints involving the exemption for third-party information (Complaints received by the OIC on or after June 21, 2019 - subjected to orders, recommendations or both)
- 9 Tips for ATIP-Friendly Email Management from the Office of the Information Commissioner.
- Seeking the Information Commissioner’s approval to decline to act on an access request
- Section 6.1 of the Access to Information Act: Authorization to decline to act on an access request
- Seeking a review by the Federal Court
- Investigator's Guide to Interpreting the Act (ARCHIVED)
- Investigating exemption and missing records complaints submitted together
- Initial request for documentation from institutions
- Timeframe for submitting a complaint
- What are the possible outcomes for my complaint?
- Making representations during investigations
Interpretation
- Change of circumstances, including the passage of time
- Control of records
- Seeking the Information Commissioner’s approval to decline to act on an access request
- Exercise of discretion
- Investigator's Guide to Interpreting the Act (ARCHIVED)
- Decisions
- Exemption from disclosure: personal information
- Conducting a reasonable search for records
Frequently asked questions
NOTE: Guidance documents explain the Office of the Information Commissioner (OIC) standard investigative procedures. The OIC may in its discretion depart from any of its investigative procedures when it is just and appropriate to do so.