Timeframe for filing a complaint
The Information Commissioner issued guidance on the 60-day timeframe for filing a complaint.
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Final report: Department of Justice Canada (3215-00879)
Procedures in response to amendments to the Access to Information Act
Control of records
The Access to Information Act provides for a right of access to records under the control of government institutions. Read the Commissioner’s latest guidance on how to determine if records are under an institution’s control.
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Access at issue: Nine recommendations regarding the processing of access requests at National Defence
Helpful information on how we approach investigations and interpret the Access to Information Act.
The Access to Information Act gives Canadians the right to request information from federal institutions. If you submitted a request for information to a federal institution under the Act and you are not satisfied with how it was processed, you may file a complaint with us.
Read moreOur guidance for institutions on how we approach investigations and on the Information Commissioner’s interpretation of the Act is available to everyone.
Read moreThe Information Commissioner reports directly to Parliament. She appears before parliamentary committees and makes written submissions to them. She also publishes her annual report to Parliament and issues special reports when required. Upon request, the Commissioner provides expert advice to parliamentarians on access to information matters.
Gatineau, Quebec, July 10, 2020 — The Government of Canada’s upcoming review of the access to information system presents an excellent opportunity to take a close look at the governance and functioning of access at the federal level and at its overarching legislation, the Access to Information Act.
